Common questions
When will NoiseTrail be available?
Coming soon to iPhone and Android. Ask for one email at launch.
The noise meter says the microphone is blocked.
Your browser is not letting the page use the microphone. Click the icon next to the address bar (on a phone, the “aA” or settings menu), allow the microphone for this site, then press Start again.
The noise meter stopped when my phone locked.
Phones often pause the microphone for web pages when the screen locks or you switch apps. Keep the tab open, the screen on and the charger in. The meter asks to keep the screen on where the browser allows it.
Sound labels did not load.
Labels need a one-time download of about 8 MB. On a slow or blocked connection the meter keeps working without them. Reload the page to try again.
The diary prints on two pages.
Use the PDF for your paper size (A4 or US Letter) and print at 100% or “Actual size”, landscape. Printing the web page works too, with margins set to none.
Guides and tools
- Free noise meter
- Printable noise diary
- Complaint letter generator
- How to record noisy neighbors
- How to complain to your landlord
- Quiet hours, explained
We can’t give legal advice. For a dispute, contact a tenant advice service, legal aid or a lawyer.